1. Our commitment
Athena Nutrascience Pvt. Ltd. (“Athena”) is committed to delivering evidence-based nutraceutical, biotechnology and life- sciences products that are safe, effective, and consistent — every batch, every market, every time. This Quality Policy defines the principles, standards and behaviours that guide every function of our organisation, from raw-material sourcing to final release.
2. Quality principles
Our quality culture rests on five non-negotiable principles:
- Evidence first. No claim, formulation or specification enters our line without a defensible dataset.
- Traceable by design. Every batch carries a full, auditable chain of custody — from botanical source to finished dose.
- In-house rigour. Analytics, potency and purity testing are performed under our own supervision, not outsourced without oversight.
- Continuous improvement. We treat every deviation, complaint or observation as an opportunity to strengthen our system.
- Compliance is the floor, not the ceiling. We meet regulatory standards as a minimum — internal specifications typically exceed them.
3. Certifications & standards
Athena operates in alignment with the following international and Indian quality frameworks:
- ISO 9001 — Quality Management Systems
- ISO 22000 — Food Safety Management Systems
- HALAL — Compliance for global halal markets
- KOSHER — Compliance for kosher-certified supply chains
4. Product safety & integrity
Every product we release is designed with three safety layers in mind: raw-material qualification, in-process controls, and finished- product release testing. We verify identity, purity, potency, microbial load, and stability against internal specifications that typically exceed regulatory minimums. Any batch that fails to meet specification is quarantined, root-cause investigated, and destroyed or rejected before it reaches a customer.
5. Raw-material sourcing
We qualify every supplier before onboarding and audit them on a risk-based schedule thereafter. Botanicals, ferment-derived actives, excipients and packaging materials must arrive with a valid Certificate of Analysis and are re-tested in-house before they enter our formulation stream. Adulteration, misidentification, and heavy- metal contamination are treated as automatic rejection criteria.
6. Research & clinical rigour
Formulations progress through discovery, characterisation, bioavailability engineering and validation stages before they are commercialised. Where clinical evidence is claimed, studies are designed with independent statistical review, executed under IRB or equivalent ethical oversight, and reported honestly regardless of outcome. We do not overstate benefits.
7. People & training
Quality is built by people who understand it. Every team member — from bench scientist to warehouse operator — is trained on the elements of this policy relevant to their role, and refresher training is delivered at least annually. Employees are empowered to stop the line if quality is at risk.
8. Complaints & recalls
We maintain a documented complaints and recalls procedure. Every complaint is logged, investigated, and closed with a formal root- cause analysis and corrective/preventive action. Where a batch risk is identified, we have the systems and traceability to execute a market recall efficiently and transparently.
9. Continuous improvement
Our Quality Management System is reviewed by leadership at least annually. Metrics — deviation rate, complaint rate, on-time-in-full release, audit findings — drive the objectives set for each new cycle. This is not a certificate we frame; it is a discipline we practice.
10. Governance
Ultimate accountability for this policy rests with the Founders of Athena Nutrascience. Day-to-day authority is delegated to the Head of Quality, who reports directly to the CEO. This policy is reviewed and republished at least annually or whenever material changes to standards or operations require it.
11. Contact
For questions about this policy, quality documentation, or to request a supplier audit or Certificate of Analysis, write to connect@athenanutrascience.com.